Privacy Policy

At Renzy Ltd, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

1. Who We Are

Renzy Ltd
Registered in England and Wales
Based in London, United Kingdom
Email: [email protected]

2. Information We Collect

We may collect and process the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Postal address
  • IP address
  • Cookies and tracking data
  • Location data

3. How We Collect Your Data

We collect personal data through:

  • Contact forms on our website
  • Cookies and similar tracking technologies

4. Why We Collect Your Data

We collect your data to:

  • Provide our services and attend appointments at customer locations
  • Respond to customer support inquiries
  • Meet legal and regulatory obligations
  • Analyse site traffic and improve our website

5. Data Sharing

We do not share your personal data with any third parties, unless legally required to do so.

6. Data Retention

We retain personal data until a customer requests its removal. You may contact us at any time to request deletion of your data.

7. Your Rights

Under applicable data protection laws (including UK GDPR), you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain types of data processing
  • Withdraw consent at any time (where applicable)

To exercise your rights, please contact us at [email protected].

8. Cookies

Our website uses cookies to:

  • Track website usage and performance
  • Remember user preferences
  • Enhance your browsing experience

You can manage or disable cookies via your browser settings.

9. Age Restrictions

Our website and services are not age-restricted, but we do not knowingly collect data from individuals under the age of 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

📧 Email: [email protected]