Why does Pimlico Plumbers charge more than Renzy?

Pimlico Plumbers charges £180/hr compared to Renzy's £120/hr. Pimlico is one of London's most recognised plumbing brands, with a large fleet, 24/7 call centre, and significant marketing spend - all of which are reflected in their rates. Renzy is a smaller, specialist team with lower overheads. We use technology to handle bookings and pricing, which keeps our costs down and lets us offer a lower rate without cutting corners on quality. Both are certified.

Is Pimlico Plumbers available for out-of-hours emergencies?

Yes - Pimlico operates a 24/7 call centre and aims to respond within an hour, subject to engineer availability. If you have a genuine plumbing emergency in the middle of the night, their large fleet is a real advantage. Renzy focuses on same-day and scheduled bookings during business hours. For non-urgent repairs and boiler work, our online booking lets you lock in a time and price without any phone calls.

Are Pimlico Plumbers and Renzy both certified?

Yes. certified registration is a legal requirement for any company carrying out gas work in the UK, and both Pimlico Plumbers and Renzy are registered. You can verify any engineer's certified status on the official certified Register website before they start work.

How do Pimlico Plumbers' reviews compare to Renzy's?

Pimlico has a 4.4-star Trustpilot rating from over 11,500 reviews - a solid score built over 45 years of trading. Renzy is a newer company with fewer reviews, but holds a 5-star rating. Fewer reviews means less data to go on, so it's worth reading both companies' recent reviews to judge current service quality for yourself.

All comparisons

Pimlico Plumbers vs Renzy Plumbers

Name: Pimlico Plumbers
Rating: 4.4

London Plumber Comparison, see how Pimlico Plumbers and Renzy stack up against each other.

Key takeaways

Pimlico charges £156 per hour compared to Renzy's £120 per hour - that's 30% more expensive. While they have 45 years of experience and a large fleet, you're paying a premium for their established brand. Both have similar Trustpilot ratings (4.4 vs 5.0), but Renzy offers the same quality service at a lower hourly rate.

	RenzyPlumbers
Hourly Rate	£120 first hour Best Value	£156 first hour
Trustpilot Rating	4.4 Trustpilot Rating	4.4 Trustpilot Rating
Booking Method	Online, Phone, Chat	Phone, Online
Response Time	Same-day service available	Aims for 1-hour response to emergencies (subject to availability)
Guarantee	12-month workmanship guarantee	12-month workmanship guarantee
Established	2025	1979
Key Strengths	Flexible timeslot booking Fully online booking - no phone calls needed Transparent pricing upfront Modern, customer-first approach	Large fleet for quick response Over 45 years of experience Wide range of trades covered

Last updated: 19th April 2026

The Bottom Line

When comparing Pimlico Plumbers and Renzy, both offer quality plumbing services across London. However, Renzy brings a modern, tech-first approach that makes booking faster and simpler. Pimlico Plumbers has been around since 1979 and offers 24/7 call centre. They're known for large fleet for quick response. Renzy stands out with fully online booking (no phone calls needed), transparent upfront pricing, and a tech-driven experience built by experts who combine 15 years of plumbing experience with 15 years in tech. We're certified, insured, and vetted, with competitive pricing starting from just £120. If you value transparency, modern technology, and want to book a trusted plumber without the hassle of phone calls, Renzy is your best choice for plumbing and boiler repairs in London.

Disclaimer

The information provided on this page is for general comparison purposes only and was accurate to the best of our knowledge at the time of publication. Pricing, services, ratings, and other details are subject to change without notice. Some data on this page is automatically fetched and may contain errors or inaccuracies. We make every effort to ensure accuracy, but we cannot guarantee that all information is current or complete.

Trustpilot ratings and review counts are sourced from publicly available information and may have changed since this comparison was created. We recommend visiting each company's website and Trustpilot page directly to verify current ratings and read recent reviews.

This comparison is not intended as an endorsement or recommendation. We are not affiliated with Pimlico Plumbers and this comparison is based on publicly available information. Customers should conduct their own research and due diligence before making any purchasing decisions. Renzy accepts no liability for any decisions made based on this comparison.

All prices shown include VAT where applicable. Please confirm final pricing directly with each company before booking.

Pimlico Plumbers vs Renzy Plumbers: FAQs

Why does Pimlico Plumbers charge more than Renzy?: Pimlico Plumbers charges £180/hr compared to Renzy's £120/hr. Pimlico is one of London's most recognised plumbing brands, with a large fleet, 24/7 call centre, and significant marketing spend - all of which are reflected in their rates. Renzy is a smaller, specialist team with lower overheads. We use technology to handle bookings and pricing, which keeps our costs down and lets us offer a lower rate without cutting corners on quality. Both are certified.
Is Pimlico Plumbers available for out-of-hours emergencies?: Yes - Pimlico operates a 24/7 call centre and aims to respond within an hour, subject to engineer availability. If you have a genuine plumbing emergency in the middle of the night, their large fleet is a real advantage. Renzy focuses on same-day and scheduled bookings during business hours. For non-urgent repairs and boiler work, our online booking lets you lock in a time and price without any phone calls.
Are Pimlico Plumbers and Renzy both certified?: Yes. certified registration is a legal requirement for any company carrying out gas work in the UK, and both Pimlico Plumbers and Renzy are registered. You can verify any engineer's certified status on the official certified Register website before they start work.
How do Pimlico Plumbers' reviews compare to Renzy's?: Pimlico has a 4.4-star Trustpilot rating from over 11,500 reviews - a solid score built over 45 years of trading. Renzy is a newer company with fewer reviews, but holds a 5-star rating. Fewer reviews means less data to go on, so it's worth reading both companies' recent reviews to judge current service quality for yourself.