My Plumber vs Renzy Plumbers
Key takeaways
My Plumber charges £126 per hour compared to Renzy's £120 per hour. They have a strong Trustpilot score of 4.6, but as part of the large Fantastic Services group they lack the personal, tech-driven approach that sets Renzy apart.
RenzyPlumbers |  | |
|---|---|---|
| Hourly Rate | £120 first hour Best Value | £126 first hour |
| Trustpilot Rating | 5.0 Trustpilot RatingBest Rated | 4.6 Trustpilot Rating |
| Booking Method | Online, Phone, Chat | Online, Phone |
| Response Time | Same-day service available | Aims to arrive within 60 minutes |
| Guarantee | Full workmanship guarantee on all jobs All plumbers Gas Safe registered | 12-month workmanship guarantee |
| Established | 2025 | 2005 |
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The Bottom Line
When comparing My Plumber and Renzy, both offer professional plumbing services across London. However, Renzy brings a modern, tech-first approach that makes booking faster and simpler. My Plumber is part of the larger Fantastic Services group, offering Gas Safe registered engineers and 24/7 availability, aiming to arrive within 60 minutes. With a 4.6 Trustpilot score they have a solid reputation, but as a large franchise operation the service experience can be inconsistent. Renzy stands out with fully online booking (no phone calls needed), transparent upfront pricing, and a tech-driven experience built by experts who combine 15 years of plumbing experience with 15 years in tech. We're Gas Safe registered, insured, and vetted, with competitive pricing starting from just £120 and a 5-star Trustpilot rating. If you value transparency, modern technology, and exceptional service quality, Renzy is your best choice for plumbing and boiler repairs in London.
Disclaimer
The information provided on this page is for general comparison purposes only and was accurate to the best of our knowledge at the time of publication. Pricing, services, ratings, and other details are subject to change without notice. We make every effort to ensure accuracy, but we cannot guarantee that all information is current or complete.
Trustpilot ratings and review counts are sourced from publicly available information and may have changed since this comparison was created. We recommend visiting each company's website and Trustpilot page directly to verify current ratings and read recent reviews.
This comparison is not intended as an endorsement or recommendation. We are not affiliated with My Plumber and this comparison is based on publicly available information. Customers should conduct their own research and due diligence before making any purchasing decisions. Renzy accepts no liability for any decisions made based on this comparison.